Refund policy

Refunds + Return Policy

At Relax DMV, your satisfaction is at the heart of everything we do. If you’re not completely in love with your purchase, we’re here to help make things right.

💬 Need Help? Contact Us

Please reach out to our Customer Care team at support@iwanttorelax.com within 30 days of receiving your order. Be sure to include your proof of purchase to get the process started.

📦 Return & Exchange Guidelines

• Items must be unused, in original packaging, and in resalable condition to be eligible for return.

• Unfortunately, we do not cover return shipping fees at this time.

• If your return is approved, detailed instructions will be provided for sending your item back to us.

🛑 Final Sale Items

Please note, we are unable to offer refunds or exchanges on:

• Discontinued or limited-edition items

• Gift cards

• Used products

📸 Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery. Please include:

• A clear photo of the item

• A brief description of the issue

Our team will assess your request and work quickly to offer a solution, whether it’s a replacement, store credit, or refund.

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We appreciate your support and are committed to creating a relaxing, reliable experience with every order. Thank you for choosing Relax DMV. 🕯️